Privacy Policy

Effective Date: 15 November 2024
Last Updated: 27 February 2026

Firewood Digital Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect information when you use:

  • The game Moonlight

  • Any related applications, websites, or services

  • Our official website and communication channels

Firewood Digital Ltd is registered in the United Kingdom and acts as the Data Controller for the purposes of UK GDPR.

1. What Information We Collect

A. Information You Provide

We may collect information you voluntarily provide, including:

  • Email address (if contacting us or subscribing)

  • Account or registration information (if applicable)

  • Support enquiries

  • Feedback submissions

  • Marketing preferences

Registration is not required to play Moonlight unless a platform (e.g., Steam) requires it.

B. Information Collected Automatically

When you use Moonlight, certain information may be collected automatically, including:

  • Device type and hardware model

  • Operating system and version

  • Unique device identifiers (where provided by platform)

  • IP address

  • Game usage statistics (e.g., session length, crashes, performance data)

  • Platform account identifiers (e.g., Steam ID - processed by the platform provider)


This data is used for:

  • Improving stability and performance

  • Bug fixing and crash diagnostics

  • Analytics and gameplay balancing

  • Preventing fraud or abuse

We do not collect unnecessary personal information.

2. Location Data

Moonlight does not collect precise real-time GPS location data.

If approximate geographic information is collected (e.g., via IP address), this is used solely for:

  • Regional analytics

  • Service optimisation

  • Legal compliance requirements

We do not use location tracking features.

3. Artificial Intelligence

Firewood Digital Ltd does not use Artificial Intelligence systems to process personal data, profile users, or make automated decisions about players.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity – to provide the game or services

  • Legitimate interests – to improve and secure the game

  • Consent – where required (e.g., marketing emails)

  • Legal obligation – where required by law

5. Sharing of Information

We do not sell your data.

We may share information only with:

  • Platform providers (e.g., Steam)

  • Payment processors

  • Analytics providers

  • Cloud hosting services

  • Professional advisers (legal/accounting)

  • Law enforcement where legally required

All third-party service providers are required to safeguard data and only process it in accordance with our instructions.

6. Data Retention

We retain data only for as long as necessary:

  • User-provided data: retained while your account or support request is active

  • Analytics data: retained up to 24 months, then anonymised or deleted

  • Legal records: retained as required under UK law

You may request deletion of your personal data at any time by emailing:

contact@firewooddigital.com

Some data may need to be retained for legal or operational reasons.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk

8. Children’s Privacy

Moonlight is not directed at children under 16.

We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child without parental consent, we will delete it promptly.

If you believe a child has provided us with personal data, please contact:

contact@firewooddigital.com

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure hosting environments

  • Restricted internal access

  • Encryption where appropriate

  • Regular system updates

However, no online system is 100% secure.

10. International Transfers

If data is processed outside the UK, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions

  • Standard Contractual Clauses

  • Contractual protections

11. Opt-Out & Uninstallation

You may stop data collection by:

  • Uninstalling the game

  • Adjusting platform privacy settings

  • Contacting us directly

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website and/or relevant platform pages.

Continued use of Moonlight after changes constitutes acceptance of the updated policy.

13. Contact Us

Firewood Digital Ltd
United Kingdom

Email: contact@firewooddigital.com